Terms and Conditions
Check out this page and read Terms and Conditions, Privacy Policy and No spam Policy
Check out this page and read Terms and Conditions, Privacy Policy and No spam Policy
The terms below introduce some basic terms for our service.
All the services that We offer are our sole services. Phoenix Designs and Media Productions is a Graphic Design, Web Design, Media Productions and Digital Marketing company.
Please note that throughout these Terms, "we," "us," and "our" refer to Phoenix Designs and Media Productions, and "you," "your," and "yours" refer to the user.
Acceptance of Terms
-> Services provided by us are not allowed for reselling purposes.
-> The prices charged for the services will be quoted while assigning projects to us. Further negotiations are not accepted.
-> Provide accurate contact and billing information.
-> Agree with these Terms, Privacy Policy and Antispam Policy
-> 40% of the quoted project will be collected as advance before we start working on your project.
-> Final product will only be shared after you make the complete payment
By assigning services to us you are agreeing the terms mentioned above.
This privacy policy describes the privacy policy of Phoenix Designs and Media Productions, Thankamany, Idukki, Kerala, India.
Official Website: Phoenixpro.in
Support mail : Support@phoenixpro.in
Admin mail : admin@phoenixpro.in
Contact Number : +91 8590725585
By accessing or using our services, you are consenting to the collection, use and disclosure of your information in accordance with this privacy policy. If you do not consent to the same, please do not access or use the service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the service.
We therefore recommend that you periodically review this page.
1 Information We Collect
We will collect and process the following personal information about you:
1.Name
2.Email
3.Mobile
4.Payment Info
5.Address
2 How We Collect Your Information
We collect/receive information about you in the following manner.
1.When a user fills up the registration form or otherwise submits personal information.
2. Interacts with the website
3. From public sources
3 How we use your information
We will use the information that we collect about you for the following purposes.
1. Marketing/Promotional
2. Testimonial
3. Customer feedback collection
4. Processing payment
5. Support
6. Administration info
7. Targeted advertising
8. Manage customer order
9. Dispute resolution
If we wish to use your information for any purpose other than those listed above, we will ask you for your consent first. We will only use your information for those purposes after we have received your consent.
4 How we share your information
We will not transfer your personal information to any third party without seeking your consent, expect in limited circumstances as described below.
1. Ad services
2. Analytics
3. Payment recovery services
4. Data collection & process
5. Sending News letters
We require third parties to use personal information only for a specific purpose. They are not allowed to retain it for longer than necessary for that purpose.
We do not use our customers' data for any irresponsible or underhanded purposes.
Our anti-spam policies are related to Digital Marketing Services
-> We never sent spam e-mails to our clients or subscribers
-> We sent transactional emails and service newsletters to our subscribers and clients.
At first, if you have a need to consider refunds, you likely ordered a product from us. Refund is only allowed for certain number of products that are listed below.
They are our official Campaign Phoenix platform products which comes with 30 days refund policy. If you didn't like our platform that you purchased, you can cancel your subscription and apply for a refund. None of the other digital products or software will not be considered for refund unless the product is not working or damaged. If those products are not functioning well we will be initiate support to rectify the error or refund. It will take up to 7 business days to complete refund.
We sell digital products and therefor it won't come under shipping. Most of the products comes with a download link and it will be provided with store invoice soon after the purchase. The link will only be activated after we confirm your purchase and it may take up to two hours.
Other products will be delivered to your given Email ID and our technical team will help you with them.